By accessing and using Freedom Airlines flight booking services, you agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and Freedom Airlines.
Eligibility
You must be at least 18 years old and have the legal capacity to enter into binding contracts. By using our services, you represent and warrant that you meet these eligibility requirements.
Service Description
Freedom Airlines provides an online platform for booking flights, managing reservations, and accessing travel-related services. We act as an intermediary between you and airlines.
User Obligations
As a user of our platform, you have certain responsibilities to ensure a safe and secure booking environment.
Accurate Information
You agree to provide accurate, current, and complete information during the booking process. This includes passenger details, contact information, and payment information.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized access.
Prohibited Activities
You may not use our platform for fraudulent activities, unauthorized commercial purposes, or any activity that violates applicable laws and regulations.
Booking Policies
All bookings are subject to availability and confirmation. Flight schedules and fares are subject to change without notice.
Reservation Confirmation
Your booking is confirmed only when you receive a confirmation email with a booking reference number. We recommend saving this confirmation for your records.
Pricing Accuracy
While we strive to ensure all prices are accurate, errors may occur. We reserve the right to correct pricing errors and may cancel bookings made at incorrect prices.
Seat Assignments
Seat assignments are subject to availability and airline policies. Specific seat requests cannot be guaranteed and may be changed by the airline for operational reasons.
Payment Terms
All payments must be made in full at the time of booking unless alternative payment arrangements have been approved.
Accepted Payment Methods
We accept major credit cards, debit cards, and select digital payment methods. All payment information is encrypted and processed securely.
Currency and Exchange Rates
Prices are displayed in your selected currency. Exchange rates are determined at the time of booking and may include processing fees.
Payment Authorization
By providing payment information, you authorize us to charge the total amount, including taxes, fees, and any additional services selected.
Cancellation & Refund Policies
Cancellation and refund policies vary by airline, fare type, and booking conditions. Please review specific terms before completing your booking.
Cancellation Timeframes
Most airlines allow cancellations within 24 hours of booking for a full refund. After this period, cancellation fees may apply based on the fare rules.
Refund Processing
Approved refunds are processed within 5-10 business days. The refund will be issued to the original payment method used for booking.
Non-Refundable Bookings
Certain promotional fares and special offers may be non-refundable. These terms are clearly displayed during the booking process.
Liability Limitations
Freedom Airlines acts as an intermediary and is not liable for actions or omissions of airlines, airports, or other third-party service providers.
Flight Disruptions
We are not responsible for flight delays, cancellations, or schedule changes made by airlines. Compensation claims should be directed to the operating airline.
Force Majeure
We are not liable for failures or delays in performance due to circumstances beyond our reasonable control, including natural disasters, strikes, or government actions.
Indirect Damages
In no event shall Freedom Airlines be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Intellectual Property
All content on the Freedom Airlines platform, including text, graphics, logos, and software, is the property of Freedom Airlines or its licensors.
Trademarks
Freedom Airlines and our logos are trademarks or registered trademarks. You may not use these without our prior written permission.
Content Usage
You may access and use our platform for personal, non-commercial purposes only. Any other use requires our explicit written consent.
Governing Law & Dispute Resolution
These Terms are governed by the laws of the jurisdiction where Freedom Airlines is registered. Any disputes shall be resolved through binding arbitration.
Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.
Arbitration Agreement
Any dispute arising from these Terms shall be resolved through binding arbitration under the rules of the American Arbitration Association.
Class Action Waiver
You agree to resolve any disputes with Freedom Airlines on an individual basis and waive any right to participate in class action lawsuits.
