Fly Freedom Airline For Exceptional Service and Hopitality
At Freedom Airline, we believe that exceptional service is at the heart of a great travel experience. Since our establishment in 2008, we’ve worked tirelessly to ensure that every passenger enjoys a smooth and hassle-free journey. As a modern, hybrid airline based in Nairobi, Kenya, we have rapidly grown to become one of the region’s leading private airlines, known for our commitment to customer satisfaction and unwavering focus on quality.
Whether you’re flying for business, leisure, or any special occasion, we are here to provide an unforgettable flying experience that exceeds your expectations. Our team of highly competent and dedicated professionals ensures that your journey is comfortable, safe, and affordable from start to finish.
A Team of Highly Competent Professionals
Our success is rooted in the strength of our team. From the moment you step onto our aircraft to the moment you arrive at your destination, you’ll be in the hands of highly trained and experienced staff. We take great pride in hiring only the best professionals, each one carefully selected for their expertise, passion, and dedication to delivering an exceptional customer experience.
Whether it’s our pilots, cabin crew, ground staff, or customer service team, every member of the Freedom Airline family is committed to ensuring your journey is flawless. We understand the importance of attention to detail, and we go the extra mile to ensure that every aspect of your flight meets the highest standards of safety and comfort.
Friendly, Dedicated Staff with a Passion for Customer Satisfaction
At Freedom Airline, we don’t just provide a service; we build relationships with our customers. Our staff is known for their warm hospitality and friendly demeanour. Whether you’re booking your flight, checking in, or boarding, you’ll always be greeted with a smile and treated with the utmost care and respect.
We’re passionate about customer satisfaction and take pride in offering personalised service that goes beyond the ordinary. We understand that each traveller is unique, so we strive to meet your specific needs and make your journey as enjoyable as possible. From offering assistance with your luggage to providing special services for children, elderly passengers, or those with disabilities, we are dedicated to ensuring that your flight is stress-free and enjoyable.
Our team’s dedication to customer care is reflected in the countless positive reviews and repeat customers who choose to fly with us time and time again. When you fly with Freedom Airline, you’re not just another passenger—you’re part of our family.
The Freedom Airline Difference
What sets Freedom Airline apart is not only our modern fleet and efficient operations, but the people who bring the brand to life. We know that a flight is more than just getting from point A to point B; it’s about creating a memorable experience. That’s why we are constantly striving to improve, ensuring that each passenger’s journey is safe, smooth, and enjoyable.
Our passionate staff is always ready to assist, whether it’s answering your questions, addressing concerns, or ensuring that your travel needs are met with efficiency and care. With our team of professionals dedicated to your comfort, you can rest assured that you’re in good hands every step of the way.
Explore Our Routes
Our diverse range of destinations allows you to explore the best of East Africa and beyond. Whether you're flying for business, visiting family, or simply discovering new places, we’ve got you covered with flights to a variety of domestic and international locations. Here are just some of the destinations we proudly serve:
Kenya Domestic Flights:
Nairobi: JKIA (NBO)
Nairobi: Wilson (WIL)
Garissa (GAS)
Elwak (ELWAK)
Mandera (NDE)
International Destinations:
Mogadishu (MGQ)
Hargeisa (HGA)
Garowe (GGR)
Galkayo (GLK)
Bosaso (BSA)
Kismayo (KIS)
We take you to places that matter, whether for business or leisure, ensuring your travel is simple, seamless, and stress-free.
Convenient Location at Wilson Airport
Our operations are based at Freedom Airline Express, located at Hangar #6, Wilson Airport, Nairobi, Kenya. Wilson Airport is an integral hub for both domestic and international traffic, and it sees around 120,000 landings and take-offs annually. As one of Nairobi’s busiest airports for general aviation, Wilson Airport is ideally situated for easy access and efficient connections, making it the perfect departure point for your journey.
Wilson Airport serves a variety of industries, including tourism, healthcare, and agriculture, which means you can count on Freedom Airline to be a flexible and reliable partner for all your travel needs.
Fly with Comfort and Peace of Mind
When you choose Freedom Airline, you’re choosing an airline that places customer satisfaction at the core of everything we do. We are committed to providing the highest levels of service, from the first click on our website to the final steps off the aircraft. Our friendly, dedicated, and professional staff ensures that every aspect of your flight exceeds your expectations.
We invite you to experience the Freedom Airline difference—where service, convenience, and a genuine passion for customer care come together to offer you an air travel experience like no other. Whether you’re flying to Nairobi, Mogadishu, or any of our other destinations, rest assured that your journey will be handled with the utmost care and professionalism.
Easy Booking, Seamless Travel
Booking Your Flight with Freedom Airline: Easy, Convenient, and Flexible
Booking your next flight with Freedom Airline is a breeze! We offer multiple ways to make your reservation, ensuring that no matter your preference, there’s a method that works for you.
-
Book Online – Fast and Simple
Our user-friendly website makes booking your flight quick and easy. Simply visit www.freedomairexpress.com, browse through our available flights, and select your preferred travel dates. With just a few clicks, you can secure your booking and be ready for take-off. Our online system is designed to give you a seamless booking experience—whether you’re booking for business, leisure, or any special occasion.
-
Book by Phone – Speak with Our Friendly Support Team
For those who prefer personalised assistance, you can book your flight by calling our dedicated customer service team. Our friendly and professional team is always ready to help you with your booking, answer any questions, or provide guidance on the best options for your travel needs. Call us today at:
+254798122166
+254798120888
We’re here to assist you every step of the way and ensure your flight is booked with ease.
-
Book in Person – Visit Us at the Airport
For a more personal touch, you can also visit us directly at our offices. Drop by Freedom Airline Express at Wilson Airport, Hangar #6, Nairobi, Kenya, and one of our dedicated staff members will be happy to assist you with booking your flight in person. Whether you have questions about your travel or need help with special arrangements, our team at the airport is ready to make your booking experience hassle-free.
Need Help or Have Questions?
Our customer support team is always available to assist you with any enquiries you may have. Whether you’re unsure about which flight to choose or need help with booking modifications, we’re just a phone call away. We take pride in providing excellent customer service, so don’t hesitate to reach out to us for any assistance.
Fly smarter, fly better, fly Freedom Airline. We look forward to welcoming you aboard soon!
By Christine Njoki - Published 30th Nov 2024, 11:00am