T&Cs

Terms & Conditions

  1. Check – in time is 1 hour prior to flight departure time. Check – In counter closes  45 minutes to departure time.
  2. Amendments allowed at a fee and must be made 12 hours before initial travel date.
  3. NO – SHOWS are NON – REFUNDABLE.
  4. All firearms and ammunition must be declared at Check – In.
  5. Baggage allowance is strictly 15kgs in soft bags, inclusive of hand luggage.
  6. Boarding may be denied if:-

           You are unruly or rude, drunk, violent

  1. Excess baggage will be charged at an extra fee and only carried subject to space availability.
  2. It is the passengers’ responsibility to ensure that they have the necessary valid documents, including visas, to meet the immigration requirements of their destination where applicable.
  3. All checked – in passengers will be required to show their Passport, or National ID with a photograph, for identification purposes.
  4. Freedom Airlines reserves the right to change departure times or carrier when so required for operational, weather or safety reasons.
  5. Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. Schedules are subject to change without notice. Carrier assumes no responsibility to making connections.
  6. Freedom Airline may, without prior notice, substitute carriers or aircraft and may or may not omit the stopping place previously agreed upon.
  7. Freedom Airlines provides the services of the following aircrafts:- Embraer 120 and the Fokker 50. There are some restrictions caused due to the size and type of the aircraft. In particular some bags may be affected due to size.
  8. Freedom Airline reserves the right to use any type of aircraft on any route.
  9. Freedom Airline accepts no responsibility towards flight cancellation, postponements, diverting or returning to the operations base due to adverse weather, bad runway conditions or any reasons beyond our control.

 

Payment Modes

SELF CARE

How To Book
22 Jun, 2018
Cancel Booking Guide
20 Apr, 2018
Reservation Help Guide
20 Apr, 2018

CONTACT INFO

Wilson Airport, Hangar 6. Nairobi Kenya
+254 20 2308560
info@freedomairexpress.com